What forms of payment do you accept?
Cash - TAAD Car Rental accepts cash
- Customer’s pay sufficient funds to cover the cost of the rental plus a security deposit of $300 in order to secure the rental. The deposit will be returned upon return of the vehicle and satisfactory settlement of all the charges.
- Upon returning the vehicle and an audit of fuel and vehicle damages, TAAD Car Rental
What are your rental requirements?
All renters must be at least 21 years of age, possess a major credit card and valid driver’s license.
Vehicle Hold Policy
We honor all reservations past the scheduled arrival time as long as it is the same reservation date. This means the customer may show up at anytime from their scheduled arrival time through the end of business that day and be guaranteed their reserved rate. If we have noticed that a customer will be arriving late due to a flight delay, we will remain open past normal business hours for 1 hour. If a customer arrives prior to their scheduled arrival time, we will honor the reservation if a vehicle is available. Early availability is not guaranteed. TAAD Car Rental observes a 59 minute grace period on all rental returns. Once this period of time elapses, additional charges will be incurred.
Is there a fee for an additional driver?
Additional drivers may be added to the contract. An additional fee of $10.00 per day for each driver may be applicable,
What are your geographic driving restrictions?
TAAD Car Rental restricts the driving of our vehicles within the borders of Ethiopia only. Travel with unlimited mileage throughout Ethiopia allowed unless mileage restrictions apply under a rental rate or program.
Can I guarantee a certain model car?
TAAD Car Rental reserves vehicles by class, not by model. A particular model may be requested, but cannot be guaranteed.
How much is fuel?
Choose from three different refueling options:
- Discounted pre-pay. Tell us you wish to purchase a full tank. When
you rent the car, you pay for a full tank at a discounted per-gallon charge. - Self-service. Fill up before you return the car. Present your receipt for the full tank of gas to avoid a refueling charge. Receipt is required; if a receipt is not presented, an automatic convenience re-fueling fee may apply.
- Time-saver. Let us refuel the vehicle. This time-saving option has a per-gallon charge with a small premium for convenience.
Do you offer GPS?
Infant seats, ski racks and other special equipment available for rental, like GPS units, are charged at a per day rate. See individual city policies for more information about special equipment for rent at each location or call the rental location directly.
Taxes and Fees/Reservation Estimates
In addition to time and mileage for the rental vehicle, taxes, surcharges and fees are to be paid by the renter.
Do you offer car seats?
Infant seats, ski racks and other special equipment available for rental are charged at a per day rate. See individual city policies for more information about special equipment for rent at each location or call the rental location directly.
What are the restrictions for driving internationally?
For non-Ethiopian residents, the renter must have a passport, and international driver’s license in his/her own name.
Guarantee Policy
A cash deposit may be required to reserve a specific vehicle class or all vehicles classes during certain times of the year based on vehicle or seasonal peaks. Please be advised that there is a 48-hour cancellation policy for all reservations. If you do not cancel guaranteed reservations at least 48 hours prior to the reserved rental time, you will be charged for one day of rental.
Can we take our pet in the car?
TAAD Car Rental allows pets to ride in vehicles provided they are properly contained in a travel kennel, container or cage at all times. For the health and comfort of subsequent renters of the vehicle who may be allergic to animal dander, the vehicle must be returned in its original condition with no animal hair or feathers anywhere in or on the vehicle. Renters whose vehicles require a detailed cleaning to remove animal hair or address sanitary issues will be assessed a $75 fee.
Do you have specialty rates?
Some discount rate plans may have special terms and conditions related to car class, date/time of pickup, date/time of return or location. Renters should carefully review reservation information, rate calculations and any rate terms and conditions before renting the vehicle. If a change is made in the reservation, renter should get a new estimated total based on changes.
What are your Age Restrictions
All drivers must be 21 years or older. Young driver fee of up to $25/day applicable for renters age 21-24. Renters and/or any authorized drivers under the age of 25 may not be eligible to rent specialty vehicles including vans, trucks and sport utility vehicles.
